v1.0 The complete CollisionCare workflow arrives.
Version 1.0 establishes one focused operating system for ADAS work, connecting intake, technicians, manager review, invoices, client delivery, reporting, and shop administration without fragmenting the day across separate tools.
WorkflowIntake through client delivery
ExperiencesTechnician, manager, and owner
Core accessEvery core feature included
Job intake and vehicle capture
Start every assignment with reliable job and vehicle context.
- Dedicated job and estimate creationUse a focused intake path for active work or pre-approval estimates.
- Mobile VIN barcode scanningScan with any camera-equipped phone or tablet instead of typing the VIN manually.
- VIN validation and vehicle decodingConfirm a complete VIN and populate year, make, and model with visible status feedback.
- Complete assignment contextCapture the client, estimator, technician, repair order, insurance, customer, and claim details together.
Technician execution
Give technicians a direct queue and a clear path to completion.
- My Jobs and completed-work referenceKeep assigned work in focus while preserving access to completed job history.
- Search and operational filtersNarrow work by status, technician, date, or search without sorting through the entire shop.
- Detailed job workspaceKeep vehicle data, assignments, services, prices, and technician notes in one place.
- Submit for manager reviewMove finished technician work into a deliberate approval stage with its context intact.
Review and quality control
Protect the handoffs that turn field work into an approved record.
- Estimate and approval stagesTrack estimates from creation and delivery through approval and active work.
- Manager review queueSeparate completed work awaiting a decision from jobs still in service.
- Approve or send backFinalize complete jobs or return work to the technician when something needs attention.
- Attention cues and comeback trackingSurface missing information, resend needs, and returning services before they disappear in the queue.
Pricing, invoices, and delivery
Turn approved services into clean financial records and client communication.
- Flexible service pricingSupport fixed, hourly, sales-based, and no-markup services with client-specific exceptions.
- Cost and list invoicesGenerate the internal and customer-facing invoices from the approved job record.
- Preview, regenerate, and resendReview documents before delivery and create updated invoices after approved corrections.
- Automatic client invoice emailDeliver the finalized invoice without leaving CollisionCare, with credit and void controls when adjustments are needed.
Dashboards, insights, and reporting
Make production, revenue, performance, and exceptions visible.
- Role-aware dashboardsGive technicians and managers the metrics and actions that match their work.
- Customizable metric cardsAdd, remove, and arrange dashboard cards around the shop's preferred view.
- Production and revenue insightsReview completed volume, active workflow, revenue, and average job value across useful time periods.
- Performance and exception reportingCompare technicians, clients, and services while tracking comebacks, credits, missing VINs, and resend needs.
Administration and integrations
Configure the shared data that keeps the workflow consistent.
- Technician and role managementMaintain users, permissions, active status, contact details, and labor-rate context.
- Client and estimator recordsOrganize shop contacts, invoice email details, estimator relationships, and active client records.
- Service and shop controlsManage the service catalog, pricing rules, labor rates, payment terms, discounts, and shop settings.
- Centralized database and QuickBooks syncKeep operating data in one system with an optional accounting handoff to QuickBooks Online.